Jim Swinehart, the new general manager of KSHB, Channel 41, is
offering a visitor what he refers to as "the nickel tour."
Actually, it's the $ 3.5 million tour.
That's how much money E.W. Scripps Co. invested this year in an
expansion of KSHB's Oak Street headquarters to bring Kansas City's
youngest news operation into functional parity, if not parity in the
ratings, with the three other TV newscasts in town.
All the more reason for the surprise and even puzzlement in the
local news community when KSHB, three years into its affiliation with
the NBC network, announced last week that it was reducing its
early-evening local news coverage.
Beginning Sept. 29, the 5 and 6 p.m. newscasts will be replaced
by a single program, anchored by the current 5 p.m. team of Laurie
Roberts and Brent Hardin and airing at the unusual time of 6:30 p.m.,
following "NBC Nightly News. " The move reduces KSHB's news coverage
to 15 hours a week, plus news breaks, the fewest in the market.
No staff reductions will result from the change, Swinehart says,
but the question remains: Why would a station that otherwise appears
in the full bloom of expansion be cutting back on the amount of news
it produces?
Swinehart cites the results of market research conducted this
year that indicate KSHB would be better served trying to claim new
turf at 6:30 - when no other station in the market is doing local
news - than to compete head-to-head with three stations at 5 and 6.
"A fairly significant percentage of people in these surveys
indicated to us that they claimed to prefer a local newscast at 6:30
to programs currently running on the local television stations,"
Swinehart says.
"Obviously we are competing against three extremely
well-established stations that have been doing what they're doing for
many, many years. We were the station best able to change our
schedule to meet the viewers' needs."
One to grow on
The new KSHB newsroom is a spacious area with a grand southern
exposure. With stylish workstations, digital editing suites and a
fully automated production center, the 9,000-square-foot facility is
designed to meet the demands put on a major TV news operation.
Two floors up is a huge, unfinished room that Swinehart jokingly
calls his "bowling alley. " If anything suggests that KSHB has every
intention of continuing to grow, it is this vast, carpeted plain.
Swinehart envisions even more offices in that space in the years to
come.
It has been only four years since KSHB aired its first 30-minute
evening newscast, and three years since KSHB became an NBC affiliate
and was catapulted into the big leagues of TV news.
From the start, NBC knew it had a challenge on its hands. KSHB's
newscast, a fast-paced half hour tailored to the young Fox audience,
was a poor fit for NBC's shows. And the station sits in the less
desirable UHF band (channels 14-69).
It was, as one NBC official put it, "by far the most
disadvantaged position we faced" among the network's 212 affiliates.
But Scripps, which purchased Channel 41 in 1977, is the country's
18th-largest TV station group, in a league with Hearst-Argyle, which
owns KMBC, Channel 9, and Meredith Corp., which owns KCTV, Channel 5.
It has the resources to fund KSHB's transformation, now and well into
the future, say industry observers.
"Having worked for Scripps-Howard, they are bulldogs when it
comes to news," says Bob Wormington, who was Channel 41's first
general manager in 1970 and remained in that post until retiring in
1993. "Backing out - that's just not in their corporate blood.
They'll stay with it till they get it right."
In 1996 KSHB shifted into full-time news production, with 17 1/2
hours a week of local newscasts and refurbished studios. An influx of
on-air talent arrived from other markets as the news staff swelled to
70.
News director Lynn Heider and lead anchors Elizabeth Alex and Tom
Lawrence brought stability, and "41 News" began to assume the look
and feel of a mature newscast.
KSHB also added an investigative unit, Public Defenders, headed
by Jim Condelles. It has become the pride of the news division,
sweeping local and regional TV news competitions earlier this year.
What KSHB has been unable to add in large numbers is viewership,
a problem that comes with entering the TV news arena so late.
"Habit is a tough thing to break," Swinehart says.
KSHB has had some luck in getting viewers to try its 10 o'clock
news, thanks to NBC's strong prime-time programming and a key
decision to start the news-cast, without introduction or fanfare,
while the credits of the outgoing NBC show are still rolling. The
newscast typically doesn't take a break until 10:10 or later, the
better to hold the audience.
But an audience for KSHB's early news has proven more elusive.
During the August ratings sweep, "41 News at 5" averaged just 1.7
percent of households for a 4 "share" (percentage of TVs in use at
that time). The next lowest-rated newscast, on WDAF, Channel 4,
averaged three times that audience. "41 News at 6" fared only
slightly better.
"Four stations trying to compete at 5 and 6 o'clock in news is
probably not the smartest way to operate," concedes Swinehart.
Hence the decision to try 6:30, when, the station's research
concluded, 75 percent of Kansas Citians are just starting to settle
in front of the tube.
Anchors Lawrence and Alex, who have done the 6 and 10 p.m.
newscasts since June 1996, now will do only the late newscast and
will expand their reporting duties.
"The staff feels very good," Swinehart says. "They all want
their journalism to be seen by as many people as possible."
For that reason, Swinehart says KSHB will be adding back a full
hour of daily news programming within a year. The 60-minute program
also will air in a time period when no other local news is on.
News directors at Channels 4, 5 and 9 say they have no plans to
counter with 6:30 newscasts of their own. Stations across the country
usually reserve that slot for syndicated shows like "Wheel of
Fortune," which allow them to sell profitable advertising time in
the half-hour preceding network prime time.
"I'm less than convinced it's a sound long-term strategy, and if
it was, I'm sure we would've employed it three years ago," says Ed
Piette, general manager of Channel 4.
In fact, Piette isn't sure if KSHB has a viable long-term
strategy.
"Personally, I think the marketplace has spoken," he says.
"Scripps has given it the old college try over at 41, but the
audience has pretty much said, 'We're satisfied. ' "
Swinehart counters, "Our research clearly indicated that people
were not rejecting our product, and if the other stations would be
honest, they'd have to admit that we were putting out a competitive
product."
