I just read another letter (7/17) about the American automotive industry telling us why we should buy vehicles with American nameplates. There is only “Buy it because we made it” — no mention of product quality, dependability or customer satisfaction.
Not one of my last six General Motors (I still have two) cars made 85,000 miles. All were or will be traded because of the cost of upkeep. If you call the GM customer service 800 number to complain, it’s answered in India or Venezuela. The foreign nameplates have a better reliability, durability and customer service reputation.
What I (and others) want is a dependable and durable vehicle at a reasonable price. I’m tired of putting my money where their mouth is. So until the American nameplates get a reliable reputation or can guarantee a dependable product, I’ll pass.