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October 26, 2008

Check your fast-food orders

I’m all for hiring the younger generation for fast-food businesses, but the employers need to take a closer look at the kids they are hiring.

Recently, at a local fast-food restaurant, I gave a young girl a $20 bill and was given back the change for $10. I held out my hand to the window with the change given, expecting the remainder. She looked at me and said, “You did give me a ten, didn’t you?” Supposedly, after a till count of less than two minutes, I was told the bank was not off.

This is the first time I have been shorted money, but I’ve also been shorted on food in the past. Who wants to spend the gas to return for an order that should have been right the first time?

I’d be willing to bet I am not the only victim of drive-through omissions.

Linda Wiese
Grandview

Comments

Marctnts

"A wage of $2.65/hr..."

Actually, minimum wage in the State of Kansas in $6.55/hr, as this is the federal standard. By law, the $2.45/hr wage, which is the state standard, only applies to employees who regularly receive tips, and only when the weekly average of tips plus wage exceeds the federal minimum wage.

Research is a lovely thing...

TinaMcG

"If these multi-million dollar world-wide enterprises paid their frontline troops good wages, they'd have a workforce that cared!"

Dan, I don't believe you can pay people to care. They either care, or they don't. But being relatively new to Kansas, I only just learned that our minimum wage is the lowest in the nation. A wage of $2.65/hr. is a wage that almost guarantees people NOT to care. It's obscene.

Dan Beyer

If these multi-million dollar world-wide enterprises paid their frontline troops good wages, they'd have a workforce that cared!
As it is you got disgruntled and demoralized people handling your money and preparing food you're going to digest! Scary isn't it?
Bet you'll never see any fast food executives buying their products at their own drive-thrus! Guaranteed!

TinaMcG

Well, what do you expect? The reason everyone laughed aat Joe Pesce's "They #$&% you at the drive-thru" line in "Lethal Weapon 2" was because it's true.

Marctnts

"...but I’ve also been shorted on food in the past."

Vote with your dollars. If you continue to patronize the same places, and continue to get bad service, who's fault is it?

 
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