I read with amusement the letter (10/16) complaining about Missouri’s motor vehicle registration department.
What do you expect from an office where you have no choice about going, they don’t have to please the public, they have no competition, and you will accept any abuse they give you?
It is not the government’s job to please the taxpayer. It is its job to separate you from as much of your wealth as possible.
If you do not give it to them in a timely manner, they get more in the form of penalties. They don’t want your excuses.